Last updated: October 30, 2025
At Pacific Hardwood, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when you visit our website, pacifichardwood.com
1. Information We Collect
We may collect the following types of information when you visit our site, contact us, or make a request:
Personal Information: Name, email address, phone number, company name, and project details you voluntarily provide through contact forms or quote requests.
Technical Information: IP address, browser type, operating system, referring URLs, and browsing behavior on our website.
Cookies and Tracking Data: We may use cookies, web beacons, and similar technologies to improve your browsing experience, analyze site traffic, and deliver relevant content.
2. How We Use Your Information
Pacific Hardwood may use the information collected for:
Responding to inquiries or quote requests
Providing customer service and support
Sending updates, newsletters, or marketing communications (you may opt out at any time)
Improving website performance and user experience
Complying with legal obligations and protecting our business interests
3. Sharing of Information
We do not sell, trade, or rent users’ personal identification information. We may share limited data with:
Service providers who help us operate our website, CRM, and email systems (e.g., HubSpot, GetResponse)
Analytics providers (e.g., Google Analytics) to monitor and improve site performance
Legal authorities if required by law or to protect our rights
All third-party partners are required to maintain confidentiality and security of your data.
4. Data Security
We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. However, no online transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
Request access to or correction of your personal information
Withdraw consent for marketing communications at any time
Request deletion of your personal data, subject to legal or contractual restrictions
To exercise these rights, please contact us at info@pacifichardwood.com
.
6. Cookies
Our website uses cookies to personalize content, provide social media features, and analyze traffic. You can modify your browser settings to refuse cookies, but this may affect website functionality.
7. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.
9. Text Messages
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. Any other mentions in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. If you wish to be removed from receiving future communications, you can opt out by texting STOP.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Pacific Hardwood
info@pacifichardwood.com
714-998-6446
http://www.pacifichardwood.com
Orange, California, USA